Research

Improving air quality

Co-designing with doulas

Creating meaningful metrics

Adapting wayfinding


Design

Fostering slow conversation

Playing in public

Reinventing the library

Designing an exhibit


User Experience

Telling the Soofa story

Prototyping an interface


Art

Making eye contact

Printmaking





About

Gabrielle Clarke is a human-centered designer, design researcher, and strategist from San Diego, California. She graduated from Olin College of Engineering in 2018 with a degree in engineering and a concentration in human-centered design. She loves thinking about challenging problems at the system level, and also refining small details.

She is currently a Product Design Associate at Livongo Health.


Resume / Linkedin

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Adapting wayfinding




Recommending ways to help residents of The Boston Home navigate the facility to the CEO for reference in future renovations.

Challenge

As part of a course on the intersections of technology, accessibility, and design, I worked with an occupational therapist and an adaptive technology specialist at Dorchester residential care facility The Boston Home who had identified that residents with multiple sclerosis and other progressive neurological conditions had difficulty navigating the facility.

Research questions

How do residents know where they are and how to get where they want to go over the course of their daily activities? How might residents more easily find their way?

Research approach

We interviewed staff members and residents of The Boston Home to understand how residents currently navigate The Boston Home, how that experience might be improved, and what kinds of interventions might be appropriate in the context of The Boston Home.

Following preliminary interviews, we conducted a literature review of academic and non-academic resources on wayfinding accessibility and interior architecture.

We continued to talk with residents and staff members throughout the course of the project to test our thinking.

Insights

Above all, residents and staff valued resident independence.

The most beloved spaces in The Boston Home were those that felt the most home-like and least clinical.